Privacy Policy – NIKRO IT Services

Last updated: 28 July 2025

At NIKRO IT Services we value the privacy of our customers and website visitors. This policy explains which personal data we collect, why we do so, and how we carefully handle your information.

1. Who are we?

NIKRO IT Services
Website: www.nikroitservices.nl

2. Which data do we collect?

We may process the following personal data:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Content of messages sent via contact forms
• Technical data such as IP address, browser type, visit time, and visited pages

3. Why do we process your data?

We process personal data for the following purposes:

• To contact you in response to your question or request
• To prepare quotations or enter into collaborations
• To deliver our services (such as tailor-made apps and websites)
• For our administration and invoicing
• To improve our website and services

4. How long do we retain your data?

We do not keep your data longer than necessary. As a guideline:

• Contact form submissions: up to 1 year
• Customer data: up to 7 years (due to tax obligations)
• Technical data (such as IP addresses): up to 6 months

5. Sharing personal data with third parties

We only share your data with third parties if this is necessary for our services or if we are legally obliged to do so. We sign data processing agreements with parties that process data on our behalf to ensure the same level of protection and confidentiality.

Examples of such parties include:

• Our web hosting provider
• Email services
• Accounting software

6. Cookies

Our website uses functional and analytical cookies. These cookies ensure the website operates correctly and help us analyse its usage. You can find more information in our Cookie Policy.

7. Your rights

You have the right to:

• Access your personal data
• Have your data corrected or deleted
• Withdraw any consent you have given
• Object to the processing of your data
• Transfer your data to another party (data portability)

If you would like to exercise any of these rights, please contact us at nikroservices@icloud.com. We respond within 30 days.

8. Security

We take appropriate technical and organisational measures to protect your data, including:

• A secure connection (SSL certificate)
• Strong and unique passwords
• Regular updates and backups

9. Changes

This privacy policy may be updated. The most recent version is always available on our website: www.nikroitservices.nl